Ammesten

Ansuf ɣer usebter-nneɣ n ummesten!

Deg RAFTELSHOP, nekkni nerra azal meqqren i ummesten n iseqdacen-nneɣ. Asebter-a ad ak-yeǧǧ ismektayen iwakken ad tḥerzeḍ amiḍan-ik d isefka-ik, yerna ad ak-yeǧǧ talɣut ɣef tmehna n ummesten-nneɣ.

1. Ammesten n wemidan-ik

1.1 Rnu awal uffir aɣelsan

Awal uffir aɣelsan d aɣaras-ik amezwaru n ummesten :

1.2 Asentem s sin n wemkanen (2FA)

Asentem s sin n wemkanen ad yernu tafat n ummesten tmerniwt s usuter n usekkil aruradan yerna d awal uffir-ik.

Sermed 2FA (Aqerru)

1.3 Ffeɣ s wudem awurman

• Ffeɣ yal tikkelt deffir useqdec n uselkim yettwabḍen
• Anagraw-nneɣ ad ak-yeǧǧ ad teffɣeḍ s wudem awurman deffir 24 n yisragen n urmud
• Ur tettwaṭṭef ara "Ẓerru-iyi" ɣef yibenk azayaz

2. Sken d ssewḥel tneɣruft

2.1 Phishing (Aḥerfi)

Phishing d aɛeṛṛu iwakken ad t-ttuɣaleḍ ad t-tinid d akken imayl neɣ SMS d sɣur RAFTELSHOP iwakken ad awen-ɣen isentamen-ik.

2.2 Senqed tisedda n imayl

2.3 Acu i tettwaxdem ma yella ccekk?

1. Ur sit ɣef yiseɣwan deg imayl aɣilif
2. Ddu s wudem usrid ɣer https://raftelshop.com s tira n URL
3. Kcem d senqed inaganen-ik
4. Awi-d imayl ɣer [email protected]

3. Ammesten n ufru

3.1 Asewḍel n tladrimin

Akk tladrimin n wayla ɣef RAFTELSHOP ttwasewḍen s uselkim SSL/TLS (aɣerru aɣellaw deg ufeggag n tansa). Talɣut-ik n lbanka tettwaḥerzen sɣur tineggura PCI-DSS.

3.2 Ur nḥerzen ara tkarḍiwin-ik

RAFTELSHOP ur tettḥerzeḍ ara talɣut-ik n lbanka meṛṛa. Akk ufruyen s tkarḍa ttemɣawin sɣur imazanen yettwaqeblen (EDAHABIA, CIB) i d-ttuɣalen ɣer isefka iɣezfanen.

3.3 Senqed tladrimin

• Senqed amezwer-ik n tladrimin s wudem usligan
• Senqed tira-ik n lbanka yal asegwas
• Awi-d yal tladrimt aɣilif s wudem aruradan

4. Ammesten n isefka

4.1 Ayen i n-xedmen

• Asewḍel : Akk isefka iɣezfanen ttwasewḍen (wawalen uffiren, talɣut n lbanka)
• Isekles : Isekles ussanen yettwasewḍen yettwaḥerzen deg umkan aɣelsan
• Aɣerfan 24/7 : Aɣerfan deg wakud n tura n tmuɣliwin n uqerdec
• Ileqman : Iseɣranen n ummesten ttwassnen s wudem aruradan
• Isekyaten : Isekyaten usligan n ummesten sɣur imusnawen yemgaraden

4.2 Ayen i yessefk ad t-xedmeḍ

• Eǧǧ yibenk-ik yettwaleqqem (anagraw n wammud, iminig)
• Seqdec ameɣẓan n iferdisen yettwaleqqmen
• Ewweḍ Wi-Fi azayaz i ufruyen
• Ur ttmuddu ara isentamen-ik

5. Awi-d tneɣruft neɣ tɣellist

5.1 Awi-d tneɣruft

Ma yella tellaḍ d ameɣnas neɣ d anagi n tneɣruft ɣef RAFTELSHOP :

Awi-d tneɣruft

Akud n uxeddem : Yal tneɣruft tettwaxeddem s uqerru deg 2 n yisragen n uxeddem.

5.2 Asenfar n usuffeɣ aɣerfan

Tufiḍ tɣellist n ummesten ɣef RAFTELSHOP? Nekkni nnemmer-ak iwakken ad t-awneḍ s wudem aɣerfan.

5.3 Ayen i n-ttuɣalen seg-ik

• Ur tseqdaceḍ ara tɣellist ugar n wayen i yessefk i usken
• Ur ttekkiḍ ara, ur tbeddileḍ ara, ur ttuɣaleḍ ara isefka n iseqdacen-nniḍen
• Ur t-id-tuffeḍ ara s wudem azayaz uqbel ad tettwaṣreg
• Aǧǧ-aɣ-d akud aɣerfan (90 n wussan) iwakken ad t-nesreɣ

5.4 Aɣerfan-nneɣ

• Tiririt deg 48 n yisragen s wazal
• Aṣreg aqerru n tɣellisin tigejdanin
• Asentem azayaz (ma tebɣiḍ)
• Agaraw n wayla i tɣellisin meqqren (a d-yas)

6. Ismektayen n ummesten

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• Imayl aɣerfan : [email protected]
• Asarag aqessas : +213 (0) 781 461 370
• Tafelwit n tneɣruft : sit ɣer dagi
• Tallelt taɣerfant : sit ɣer dagi

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• Aswir n ufru aɣelsan : sit ɣer dagi
• Tasertit n tbaḍnit : sit ɣer dagi
• Tiwiwin n useqdec : sit ɣer dagi
• Amkan n tallelt : sit ɣer dagi

Asebter uslig n ummesten RAFTELSHOP
Lqem 2.0 - Mayyu 2026